Our product offerings include Site-Specific Catheters (such as the Racz®), RX-2™ Epidural Needles, Coudé® Blunt Nerve Block Needles, a comprehensive line of RF™ devices, Regenerative Medicine PRP kits, and the PainBlocker™ Cryoanalgesia System.

Epimed products can be searched on our website. https://epimed.com/products/

Yes, while certain images on our website are 3D renderings, they are created using our engineering files to give a realistic look of our products.

You can absolutely request additional information. We will be happy to ask your Clincial Sales Consultant to follow up with you.

Order online by going to our Shop and select Create and Account in the top right menu. Sign up with your existing customer number or select New Account to sign up to be a customer.

Select the search icon in the top bar to search for products by name or product number.

Online ordering is for US customers only and ship to US only. If you are outside of the USA, contact us to find a distributor in your country and for more information.

We accept credit card payments online or the option to Pay by Invoice, which will be invoiced based on the terms of your customer contract.

Yes, our website uses a secure payment system and we do not store your payment information.

We want you to be completely satisfied with your purchase. Our return/exchange policy covers the following:

• Eligible Products: Most items can be returned or exchanged within 30 days.
• Process: Contact our support team to initiate a return or exchange.
• Shipping: We provide prepaid shipping labels for returns within the US. For international returns, please contact us.
• Refunds/Exchanges: Refunds are issued to the original payment method, and exchanges are processed once the returned item is received.

For more details, visit our Returns & Exchanges page.

Delivery times vary based on the shipping method selected and your location:

• Standard Shipping: 5-7 business days.
• Express Shipping: 2-3 business days.

Processing time is typically 1-2 business days. Please refer to our Shipping Information page for more details.

Order processing typically takes 1-2 business days. During peak times, processing may take a little longer. We will notify you if there are any delays.

To cancel or modify your order, please contact our support team as soon as possible.

You can track your order using the tracking link provided in your shipment confirmation email. For online order you can check My Orders under your profile. Once a tracking number has been created the order status will change to Shipped, and a link will appear to Track Your Order.

If your order arrives damaged, please contact our support team immediately. We will arrange for a replacement or refund based on your preference.

For specific product questions, such as compatibility, usage, or technical specifications, our support team is here to help.